Zenger Folkman Leadership Podcast Get answers to today’s toughest leadership and development problems from thought leaders Jack Zenger and Joe Folkman!

Visit zengerfolk.com/podcast for the latest episodes.

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There is a secret to becoming a more likable leader. It doesn’t have to do with how tall and charming you are, or how often you give employees a raise. In fact, we have evidence that the majority of the behaviors displayed by the most likable leaders have to do with the way they interact with employees on a day-to-day basis. But first, does being liked by your employees even matter?

In a study of 51,836 leaders, we identified 27 who were rated at the bottom quartile in likability but were in the top quartile for overall leadership effectiveness. That equates to approximately 1 in 2000 cases that a boss who is highly unlikable appears in the top quartile of overall effectiveness. Apparently, being liked by your employees does matter…a great deal! So, if you choose to be more likable, what can you do?

Join Jack and Joe to learn the 7 key actions that our research shows will substantially increase your likability score! Register and attend the webinar and you’ll have the opportunity to take our complimentary “Likability Self-assessment."

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Ryan Smith, Founder and Chief Executive Officer of Qualtrics, joins Dr. Jack Zenger and Dr. Joe Folkman in this edition of the Zenger Folkman podcast series to discuss the story of Qualtrics, a company started in his dad’s basement with a valuation of $2.5 billion 15 years later. Ryan tells the story of Qualtrics, its values, and what makes it unique.

Qualtrics is the world’s leading enterprise survey technology provider, serving more than 6,000 enterprises worldwide, including half of the Fortune 100, and 97 of the top 100 business schools. Qualtrics helps enterprises, academic institutions, and government agencies capture real-time customer, market, and employee insights that inform data-driven business decisions.

Download the free ebook for A 15-Year Overnight Success - From the Basement to $2.5 Billion (feat. Ryan Smith, CEO of Qualtrics).

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Jack Zenger shares six specific ways you can bring your personal development and your job closer together.

 

Visit zengerfolkman.com for more resources on this topic.

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A few years ago when employees became dissatisfied with their organization they would quit and get another job. Today, with placement opportunities very low and unemployment extremely high, very few people opt to quit and leave. As a result something much worse is happening within organizations.  Employees “quit,” but they stay.  In the last year, overall job satisfaction in the U.S. has declined significantly. Employees feel stuck in their current jobs and their dissatisfaction with the organizations they work for increases.

However, not all organizations are experiencing these dismal results. A recent assessment of employee satisfaction by one of our clients showed a significant improvement over past years, though this company was not immune to the effects of the recession. Examination of the data showed 7 factors that created this positive increase in their satisfaction, even during the economy’s poorest times.

Visit zengerfolkman.com/podcast for more info

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There is an oft-quoted statement from the 19th century moralist and historian Lord Acton that says, “Power corrupts and absolute power corrupts absolutely.” He was writing to a Bishop Mandell Creighton in the year 1887. The quotation goes on to say, “Great men are almost always bad men."

It is clear that the egregious acts of dishonesty executed by people who hold the most senior roles in their firm have destroyed careers and in many cases have destroyed entire organizations in their aftermath.

Unethical behavior is caused by the combination of several forces and by understanding these elements, organizations can take steps to prevent them.

In this presentation, Dr. Jack Zenger discusses these forces and gives ways that companies can ensure strong ethics in their leadership.

Read the "Ethics in Leadership - The 8 Rules to Prevent Misuse of Corporate Power" on Forbes.

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Dr. Joe Folkman was working with a small group of leaders from a high tech company with more than 60,000 total employees. This group of 30 were considered to be some of the highest potential leaders in the company. In the time he spent with these individuals, it was clear they were a select and impressive group.

He measured their effectiveness as leaders using our Extraordinary Leader 360 assessment and found that although all were considered high potential, not all were extraordinary leaders. Sometimes potential ratings come from experience, knowledge and expertise as opposed to leadership skills.

He also gathered data from each person on 25 attitude questions and found that five of the attitude questions correlated strongly with overall leadership effectiveness. Leaders who strongly agreed with these particular attitudes also had higher overall leadership effectiveness scores. As he looked through the items, he came to the conclusion it was possible their attitudes on these items may have influenced their effectiveness as leaders.

In this podcast, he describe these five attitudes in detail and gives some ideas on how to develop in these areas.

Read the "5 Attitudes That Define Great Leaders" on Forbes.

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Groundbreaking new research shows that most managers have some mistaken beliefs about the best kind of feedback to give their subordinates. Many favor giving negative or corrective feedback, believing that it does more good and has a lasting effect.

More than 1/3 of leaders avoid giving positive feedback, apparently believing that it doesn’t do that much good. They agree that it is easier to give, but still they avoid giving compliments and kudos to subordinates and colleagues.

Perhaps it starts with the perception that the really good managers are the tough graders, who are not afraid to tell people what’s wrong. Possibly they believe that giving people positive feedback will encourage a subordinate to let up or coast. Maybe they are emulating their prior bosses who gave little praise, but who pointed out any mistakes or weaknesses. Some may believe it a sign of weakness to praise subordinates. Finally, unfortunately, maybe many leaders just don’t know how to do it.

However, recent research exposes many vital reasons why positive feedback is extremely important and should not be neglected. Data analysis provides some surprising, and counter-intuitive data. Join Jack and Joe as they reveal the exciting findings of this recent study!

Visit zengerfolkman.com/podcast

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In this edition of the Zenger Folkman podcasts series, Cheryl Snapp Conner turns the table and interviews Dr. Jack Zenger and Dr. Joe Folkman to discuss their new book, Speed: How Leaders Accelerate Successful Execution and the upcoming Zenger Folkman Speed workshops.

Cheryl Snapp Conner is a columnist, author, and speaker. She writes ongoing columns on business communications for Forbes and Inc. and authored the Forbes eBook, Beyond PR: Communicate Like a Champ in the Digital Age.

Download the eBook for "Insights on Speed and Quality"

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In the last year many clients have taken a serious look at their performance management systems. Ask any manager or employee about their opinion of the performance review process and you will rarely hear any positive comments.

In this presentation, Jack and Joe are joined by Kelly Kuras, Sr. Manager of Talent and Organization Evaluation at General Motors, to share what they have done to redefine performance management in their organization.

While each organization will come to differing processes and systems, we will answer the question: “What are the few fundamental elements that are critical to make any performance management process successful?”

Watch the video recording of the entire webinar.

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In the last year many clients have taken a serious look at their performance management systems. Ask any manager or employee about their opinion of the performance review process and you will rarely hear any positive comments.

In this presentation, Jack and Joe are joined by Maria Brennan and Crystal Zuckerman, both Directors of Human Resources at Celgene, to share what they have done to redefine performance management in their organization.

While each organization will come to differing processes and systems, we will answer the question: “What are the few fundamental elements that are critical to make any performance management process successful?”

Watch the video recording of the entire webinar.

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In the last year many clients have taken a serious look at their performance management systems. Ask any manager or employee about their opinion of the performance review process and you will rarely hear any positive comments.

In this podcast, we share the results of our own research and analysis about revamping performance management.

While each organization will come to differing processes and systems, we will answer the question: “What are the few fundamental elements that are critical to make any performance management process successful?”

To watch the video recording of the entire webinar and listen to past podcast episodes, visit zengerfolkman.com/podcast.

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In today’s episode, Steffen Maier, co-founder and Chief Marketing Officer of Impraise, joins Dr. Jack Zenger in this edition of the Zenger Folkman podcast series to discuss continuous feedback, its relationship to pay, and how it can replace annual performance reviews to open learning and development opportunities for individuals and help define their career paths.

Download "The Power of Continuous Feedback" eBook.

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Over the past few decades there has been a dramatic increase in the pace of daily activities. In order to stay competitive and profitable, companies and their leaders have looked for ways to get products to market faster, make changes quicker, and be on top of the latest information.

But will working faster cause errors and poor quality?

To research this, we wanted to study people who preferred a faster pace but also had a quality focus. We looked at 360-degree assessments on 75,000 leaders. We identified a group of leaders who scored in the top quartile on both speed and quality and compared this group to all other leaders in the database to discover:

  • What were the highly differentiating behaviors of leaders who were rated as having high levels of both speed and quality?
  • What did they do that other leaders did not?

The results of our analysis isolated seven unique factors that identify what it takes to combine these two seemingly contradictory yet critical leadership goals.

Join Jack and Joe as they reveal the key behaviors that leaders who are the best at both speed and quality possess.

Visit http://zengerfolkman.com/podcast-ep-83-the-tango-of-speed-and-quality-the-key-to-achieving-both to view the slides to this episode.

 

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Whitney Johnson, one of the world’s most influential management thinkers, joins Dr. Jack Zenger in this edition of the Zenger Folkman podcast series to discuss personal disruption and how it affects corporate innovation. Johnson was a finalist for the Top Thinkers on Talent at the biennial Thinkers50 ceremony in London.

She co-founded Rose Park Advisors, alongside Clayton Christensen, professor at the Harvard Business School. She is a frequent contributor to and writer for the Harvard Business Review and is a LinkedInfluencer.

Johnson is the author of the critically acclaimed book Disrupt Yourself: Putting the Power of Disruptive Innovation to Work and Dare, Dream, Do: Remarkable Things Happen When You Dare to Dream.

Download the eBook for "Chutes and Ladders: Driving Corporate Innovation through Personal Disruption."

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360-degree assessments have become a common practice today. In fact, 85% of Fortune 500 organizations use multi-rater feedback (360s) as the backbone of their leadership development programs. Why are these assessments so important? Because leaders receive information that they would otherwise never receive.

There are hosts of 360s on the market today and not all are equal. There may be similarities but there are also some major differences. So, when choosing a tool, what should you look for? What are the most important components in a 360?

During this webinar, Dr. Jack Zenger and Dr. Joe Folkman discuss the 11 components of a “Best of Class” 360 Assessment. Participants will:

  • Learn what the 11 components are.
  • Receive a brief explanation of each of these 11 features & benefits.
  • Learn how the competencies and items were empirically derived.
  • See a response scale that avoids a false positive.
  • Review and compare scores to a high standard (75th and 90th percentile norms).
  • See how a leader’s current impact on direct reports is measured.
  • Identify the competencies that are most important.
  • Learn and understand our unique strengths-based emphasis.

Visit zengerfolkman.com/podcast to find the slides for this podcast.

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In this special video presentation, Joe Folkman discusses communication and the importance of telling, asking, and listening. To view the full webinar for "8 Critical Behaviors That Leverage Accountability," visit zengerfolkman.com/webinars.

Watch Now:

Raise the bar on your leadership effectiveness! Imagine an organization where everyone takes responsibility for achieving good results. An organization where people have a personal sense of ownership, and there is little finger-pointing when things go wrong. If every leader were able to inspire accountability in others, it would not only better leverage leadership, but it would significantly increase bottom line results. What can a leader do to create a greater sense of accountability in others? Join Dr. Joe Folkman tomorrow to learn:

  • The 8 BEHAVIORS that increase accountability.
  • How we can get better at inspiring and motivating.
  • How to improve accountability within organizations.

Visit http://zengerfolkman.com/podcast/.

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Dr. Susan David (PhD), psychologist on faculty at the Harvard Medical School, co-founder and co-director of the Harvard/McLean Institute of Coaching, and CEO of Evidence Based Psychology, joins Dr. Jack Zenger and Dr. Joe Folkman in this edition of the Zenger Folkman podcast series.

Dr. David has worked with senior leadership of hundreds of organizations, including the United Nations, Ernst & Young, and The World Economic Forum. Her work has been featured in numerous publications, including the Harvard Business Review, Time, Fast Company, and The Wall Street Journal. An in-demand speaker and advisor, she is the author of Emotional Agility: Get Unstuck, Embrace Change, and Thrive in Work and Life.

Download the eBook for "Emotional Agility - Master Challenges Without Getting Derailed"

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David Williams, Chief Executive Officer of Fishbowl, joins Dr. Jack Zenger and Dr. Joe Folkman in this edition of the Zenger Folkman podcast series to discuss a variety of topics, including the characteristics of great leaders, the types of leadership that are important during different phases of a company, working with the millennial generation, identifying high-potentials, and how to truly be in the people business.

Fishbowl offers asset-tracking software for large enterprises and provides the #1 requested manufacturing and warehouse management solutions for QuickBooks. Fishbowl has had extraordinary growth and has achieved numerous awards under David’s leadership, including positions on the Inc. 500 Fastest Growing Private Companies and the Deloitte Fast 500 lists.

David served as an executive with Covey Leadership and worked closely with its management team and Stephen R. Covey. David authored the book The 7 Non-Negotiables of Winning: Tying Soft Traits to Hard Results. An industry thought-leader, David has written numerous articles about character-based leadership.

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Our research proves that execution is essential, and is also a distinguishing characteristic in identifying top performing leaders.

Please join Jack Zenger and Joe Folkman for this enlightening webinar where they will discuss: 
  • The relationship between execution and a clear strategy.
  • Ways to develop your ability to execute well.
  • 3 clusters of researched companion behaviors.
  • The key to successful execution.
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50 years ago, management theorists had an expansive view of the role of general managers. Management skills were believed to be infinitely portable and the General Manager did not need to possess a deep understanding of the technology of the business to be considered effective.

Does that still hold true? Can a leader with low levels of technical or financial acumen in a particular business be successful today? 

To answer that question we looked at a dataset of over 57,000 leaders and measured their technical and financial acumen.The results? Join us to learn:
  • How they were perceived as leaders in general
  • The impact of acumen on top managers
  • Why senior leaders in an organization need technical depth and knowledge to be effective

“Business acumen won’t automatically make you, or anyone else, a great business leader; but without it you will never become one.”— Kevin Cope, Founder and CEO of Acumen LearningDownload the Handout Slides for "Importance of Building Technical and Financial Acumen"

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February 18, 2016  

Bonnie St. John, Paralympic medalist and leadership consultant, joins Jack Zenger in this installment of the Zenger Folkman Leadership Podcast series. She discusses her thoughts on promoting women, people from different cultures, and young people to leadership positions and the value of resilience—on the slalom course and in business. 

Bonnie St. John graduated Magna Cum Laude from Harvard University, was awarded a Rhodes scholarship in Economics, and received a graduate degree from Oxford University. She worked in the Clinton Whitehouse, is the author of six books, and provides leadership consulting and keynote presentations for a variety of organizations, including Fortune 500 companies. 
Bonnie is also a Paralympic medalist who lost her right leg at the age of five due to a rare congenital condition. Bonnie made her mark in the 1984 Paralympics as the second-fastest female amputee skier in the world and the world’s first African-American ski medalist.
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As we are in the midst of cold and flu season Zenger Folkman has made a startling discovery, “Leadership is as contagious as the flu!” 

Join Dr. Jack Zenger and Dr. Joe Folkman as they present their latest research documenting how a leaders' effectiveness impacts multiple levels of the organization. Discover why it is so important that leaders at all levels— especially top executives—pursue the ongoing practice of personal development. 
You’ll learn:

  • Leadership contagion—the trickle down impact that leadership behavior has on several levels below
  • How leadership skills directly impact key business outcomes negatively and positively
  • The effect leadership has on customer satisfaction, turnover, sales, revenue, and profitability
  • The 4 elements for a world class executive development process

Jack and Joe will also share the challenge they took on to create a learning and development experience for executives that would significantly increase the probability of change and improvement. 

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November 18, 2015  

In this episode, Bill Huffaker joins Jack Zenger to discuss how implementing a leadership development program at General Motors has made a profound difference for the organization. 

Bill is an expert in Talent Management and Talent Acquisition. He is passionate about creating forward-thinking talent strategies that drive organizational culture change to better support people doing their best work. Always the driver and never the passenger, Bill has achieved results in a variety of high-profile, global companies that are in rapid transition. 
Bill joined General Motors in November 2012 and is the head of Global Talent Management and Talent Acquisition. Based in Detroit, Michigan, Bill ensures that GM has a robust talent pipeline to meet the current and future business demands for talent at all levels in the Company. Previously, Bill was with Google in Mountain View, California, where he led the global career development team. Bill was also a Director, Professional Career Development, at Microsoft in Redmond, Washington and was the Head of Talent Planning at Visa in San Francisco. 

Bill holds a Ph.D. and Master’s in Human and Organizational Systems and a Master’s in Industrial/Organizational Psychology. He and his spouse, Darin Severns, live in Birmingham, Michigan with their two dogs, Minnie and Canyon. 

Listen to Bill's Speech and his insights during our panel discussion from Zenger Folkman's 2015 Leadership Summit.
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September 23, 2015  

In today’s special bonus episode, we present the panel discussion recorded live from our 2015 Extraordinary Leadership Summit held in July. This insightful conversation features Dr. Jack Zenger, Dr. Joe Folkman, Kevin Wilde of General Mills, Bill Huffaker of General Motors, and Michelle Freiberg of McKesson.

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September 16, 2015  

Carine Strom Clark, President and CEO of MaritzCX joins Dr. Jack Zenger and Dr. Joseph Folkman in this installment of the Zenger Folkman Leadership Podcast series to talk about women in leadership positions, building successful teams, cancer, abundance, and the impact of young people in the workforce. 

Carine was recently named CEO of the Year by Utah Business magazine and listed as a 2013 Honoree in the Forty Over 40 list. She is the former Senior Vice President of Marketing and Chief Marketing Officer at Symantec. 
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In today’s special bonus episode, we will present Kathleen Stinnett’s address recorded live from our 2015 Extraordinary Leadership Summit held in July. 

Kathleen is a senior consultant and Master Certified Coach with Zenger Folkman, bringing more than 20 years of experience working with individuals and organizations to improve effectiveness, enhance fulfillment, and create sustainable change and results. 
Working as a master coach and consultant for Zenger Folkman, Kathleen facilitates the full suite of Zenger Folkman programs and certifies trainers and coaches to deliver Zenger Folkman’s 360-degree tools and workshops. Kathleen coaches leaders at all levels of organizations to understand and improve their personal leadership effectiveness. Clients describe her as an energetic, positive force and role model who helps individuals and teams make courageous and intentional changes.
Prior to joining Zenger Folkman, Kathleen worked with Wilson Learning Corporation, leading teams to create, produce and implement performance solutions for Fortune 500 organizations. She later founded FutureLaunch, an organization that provides clients with coaching and human performance solutions. 
In 2000, Kathleen completed a professional coaching certification program with the Hudson Institute of Santa Barbara and subsequently earned the Master Certified Coach (MCC) credentials through the International Coach Federation. She currently serves on the faculty of the Hudson Institute as an instructor and master coach assessor. 
Kathleen earned a master’s degree in training and development from the University of Houston and a bachelor’s degree in business administration from the University of Colorado, Boulder. 
Utilizing her expertise in the field and practice of coaching, Kathleen and Jack Zenger co-authored the book The Extraordinary Coach: How the Best Leaders Help Others Grow (McGraw-Hill 2010), for managers who wish to improve their coaching effectiveness. 
A passionate musician in her free time, Kathleen composed and produced her first solo piano CD in 2002. She often uses this music to set the tone for workshops and reflective work. Kathleen lives in Santa Barbara, California, with her partner Dave and Yorkshire terrier, Mocha. She enjoys running, painting, and being in nature. She sits on the board of directors for Coaches Collective International. 
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Leaders have a dramatic impact on the productivity of those they lead and on the organization’s bottom-line results.

Join Jack and Joe to learn about the 6 Leadership Levers—behaviors that extraordinary leaders leverage to influence others and improve their organizations.

During this podcast you will:

  • Examine Zenger Folkman’s empirical leadership research
  • Discover six leadership behaviors that distinguish extraordinary leaders from all others
  • Learn how to select the right leadership skills for development

Take The 6 Leadership Levers Assessment 

  
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In this special episode, Dr. Michael Arena, who recently published an article in Talent Quarterly, joins Dr. Jack Zenger to discuss methods and strategies to help identify and select talent.

Michael is the Chief Talent Scout at General Motors and an experienced executive and researcher in the areas of leadership, innovation, and transformation. He is responsible for enterprise talent management, strategic workforce analytics, talent acquisition, leadership development, and global learning.


We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.


To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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In this episode, Jack and Joe discuss how ordinary people can take leadership to another by developing boldness. They are joined by leadership expert Kevin Wilde. Kevin is the VP of Organization Effectiveness and Chief Learning Officer at General Mills, an Award-Winning Development Leader, and Columnist for Talent Management Magazine. 

Most organizations find themselves either in competitive battles or with mandates to reduce costs and increase productivity. Those mild mannered, steady eddy, timid leaders of the past need to step-up and become BOLD. 
We discovered that bold leaders exist in every company and every culture, but some cultures generate more bold leaders than others. Interestingly, there is a higher percentage of females that are bold leaders than males. 
We have found that the most effective bold leaders combine their bold approach with other skills such as good judgement and relationship building. Alternatively, leaders who are bold with poor judgement possess a very dangerous combination. 
Learn how leaders in your organization can:

  • Challenge standard approaches
  • Create an atmosphere of continual improvement
  • Do everything possible to achieve goals
  • Get others to go beyond what they originally thought possible
  • Are energized to take on challenging goals
  • Quickly recognize situations where change is needed
  • Have courage to make needed changes

Read Joe Folkman's Forbes article on Bold Leadership



We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.



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This episode is a conversation with Dr. Jack Zenger and Dr. Matthew Holland.

Matthew is the President of Utah Valley University and the author of the book, “Bonds of Affection: Civic Charity and the Making of America.” He will discuss his views on the importance of having strong leaders at all levels in both the academic and corporate world as well as sharing lessons he’s learned throughout his career.

Download a free copy of the eBook for this episode: "Leadership Lessons from Academia".

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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Ask 100 people if they have good common sense and more than 95% will tell you they do. Similarly, if you ask 100 managers if they are good coaches the number may be lower, than 95%, but not by much. The managers we talk to assume that if they are a good manager, being a good coach is like your shadow on a sunny day. It just naturally follows.

Today, more and more top executives expect their managers to coach their subordinates. One newly appointed CEO of one of the nation’s largest banks announced that he expected managers in that company to spend more than one-half of their time coaching subordinates.

Why? The empirical evidence is clear. Effective coaching makes a difference in employee commitment and engagement, productivity, retention, customer relationships, and how the upper levels of leadership are perceived.

Please join Jack and Joe to learn how to become a better coach. You are also invited to participate in our Coaching Attributes and Perspectives Assessment at no cost. This self assessment will help you see how you compare to the scores of outstanding business coaches. It will measure:

  • how strong your collaboration and directive skills are
  • how prone you are to giving advice
  • how effective you are at enabling other people to discover answers for themselves
  • how apt you are to exert your expertise and treat everyone as equals

Download the slides for this episode

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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May 20, 2015  

In this presentation, Joe will share new research and give actionable steps you can take as a leader to keep the employees in your organization engaged and satisfied with their jobs – none of which involve money.

Years ago when employees became dissatisfied with their organization they would quit and get another job. Today, with placement opportunities low and unemployment high, very few people opt to quit and leave. Something much worse is happening —employees “quit,” but they stay.

In the last year, overall job satisfaction in the U.S. has declined significantly. Employees feel stuck in their current jobs and their dissatisfaction with the organizations they work for has increased.

However, not all organizations are experiencing these dismal results. A recent assessment of employee engagement by one of our clients showed a significant improvement over past years, though this company was not immune to the effects of the recession. Examination of the data showed 7 factors that created this positive increase in their satisfaction and commitment, even during the economy’s poorest times.

Please join us to learn 7 ways to increase employee engagement without giving a raise!

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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In this episode, Jack and Joe interview Jason Garner. Jason is formerly the CEO of Global Music at Live Nation and was once named one of the top 20 highest paid CEOs under age 40 by Fortune Magazine.

Despite tremendous success in the business world, the death of his mother caused Jason to reevaluate his priorities and give up his fast paced executive life in order to find balance. With his new career path, he focuses his body, mind and spirit by practicing yoga and mediating daily. He recently wrote about his journey in the book “And I Breathed: My Journey from a life of matter to a life that matters.”

During the podcast, Jason discusses:

  • Having the courage to re-invent yourself
  • Getting started on the things you are passionate about
  • Building confident and avoiding fear
  • Prioritizing what's important in life and balancing it with your career

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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We are often asked, “What is the one thing a person ought to do to be a better leader and have a more successful career?”

While it is difficult to narrow down the list to just one thing, there is one that seems to surface over and over again in our research. That one thing is having the ability to ask for and respond to feedback from others. When we look at 360 survey data we can see an absolute correlation between the ability to ask for feedback and the overall effectiveness of leaders.

In a new study we have been conducting, we have also discovered that employees want feedback. Positive feedback is welcome—but they also want the negative or corrective feedback most leaders are hesitant to give. Employees want it, Leaders hate to give it.

In this episode, Jack Zenger and Joe Folkman explore this fascinating topic. They’ll share new research about both asking for and giving feedback, and you will learn how to get better at doing both!

Unequivocally, the ability to GIVE feedback and the ability to RECEIVE feedback are essential to being an effective leader today.

Complimentary Feedback Assessment: Participate in our Feedback Practices & Perceptions Assessment at no cost. This self-assessment will measure your desire for giving and receiving positive and negative feedback. It also measures your overall feelings of self-confidence, since that trait correlates strongly with the desire to give and receive feedback.

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.



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Jack Zenger interviews Michelle McQuaid, a renowned speaker and thought leader in the strengths-based movement. 

Michelle has presented to and taught at hundreds of events, seminars, and workshops - including at Happiness & Its Causes, IBM, The Wharton Business School, and more. Her work and experience has been featured in Forbes, the Harvard Business Review, the Wall Street Journal, Huffington Post, Boss Magazine, The Age, Women's Agenda, Wellbeing Magazine and more. 

Michelle is the author of several books, including “Your Strengths Blueprint: How to be Engaged, Energized and Happy at Work.” She holds a master’s degree from the University of Pennsylvania in Applied Positive Psychology and is currently completing a PhD.

In this episode, she shares her latest research in the field of training and development as well as personal stories from her career.

Jack and Michelle will also discuss topics such as:
  • What is a strength?
  • Are people accurate judges of their own strengths?
  • How do you help people develop their strengths?

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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Business is moving increasingly faster and to keep up, leaders at all levels need to know how to pick up the pace. Easy to say.... But is there truly a correlation between speed and leadership effectiveness?

In a word, yes!

We don’t need to do everything faster, but for many activities speed can significantly improve effectiveness and the motivation of individuals. It’s interesting how often our pace affects our attitude. Let’s face it – slow is often boring. Think about people you have worked with who had a tendency to move quickly and keep things going at a fast clip, versus those who were more ponderous as they ensured everything was completed and finished. Yes, too much speed can leave participants feeling rushed and frazzled. But if your company’s energy is lagging, maybe it’s time to consider upping the pace.

Join us to learn the eight skills possessed by leaders who are perceived as “fast” and “highly effective.”

Complimentary Pace Assessment: This self-assessment will measure the pace at which you prefer to work, and the results will compare your speed to others. The assessment will measure situations such as: 

• Are you more concerned about making mistakes or moving too slowly? 
• Do you tend to make decisions quickly or consider multiple alternatives? 
• Do you assume when starting a project that it will finish on time or be late?
Take the Pace Assessment

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.


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As CEO of Steiner Sports Marketing, Brandon has worked with some of the greatest athletes, coaches and managers in the industry, including key partnerships with the New York Yankees, Deter Jeter, Payton Manning, Eli Manning and many others. He is the author of “The Business Playbook: Leadership Lessons From the World of Sports” and host of the TV series, “The Hook-up.”

In this interview, Brandon will share stories from his career and insights into how great leadership principles are reflected in the world of athletics.

The e-book for this episode will be available shortly.

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.


To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.


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Imagine your workplace filled with curious, creative, committed employees. People who take initiative, who are fearless decision makers, who “own” their work.

Set your organization on the right path to successful coaching!

We have combined research with the latest findings from the worlds of psychology, adult development, and systems theory to map out the real science behind effective coaching. The results are practical, evidence-based, and can be applied in any type of business.

Join us to learn how to affect dramatic changes to your organization including: increased productivity, high-energy company culture, dynamic supervisor/employee relationships, creative problem solving, greater risk taking, heightened innovation, and higher levels of customer service and satisfaction.

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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In this episode, Jack and Joe interview leadership expert Sandy Ogg. Sandy will share his thoughts on leadership; including stories from his career and insights into how leaders can create value for their organizations.


They will discuss such topics as:
  • Interdependence – Should companies centralize or de-centralize their structure?
  • Initiatives – think big, start small
  • What are the handful of things that can make the big difference?
  • The scariest resource in any organization is energy level of CEO
Sandy is an Operating Partner with the Blackstone Group. His previous roles include Chief Human Resources Officer at Unilever as well as key roles with Motorolla, the US Coast Guard, and The Center for Leadership Studies.

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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Leaders today are extremely busy getting their job done. At the same time, they also realize that investing effort in their own leadership development is good. The problem is that when faced with a choice, work seems to always trump personal development. Everyone runs fast and hard and personal development is put off as executives wait and hope for a break in their schedules.

This a false dichotomy. In this episode, Jack Zenger reveals why work and development should not be seen as competing activities. The reason to combine them is simple. Doing one can accomplish the other. If you choose to do this, you will constantly improve your leadership skills while getting your job done. That, in turn, benefits your organization, your working associates, and most certainly, you.

Join us to learn 6 specific ways you can bring personal development and your job closer together.  Discover how you can transform your daily job activities into a practical leadership classroom and laboratory.

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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Most of us intuitively know that leadership affects the bottom line. Through our Extraordinary Leader research we have discovered what it takes to develop extraordinary leaders and confirmed that it is possible to measure leadership in dollars. In simple terms, good leaders create more economic value than poor leaders and extraordinary leaders create far more value than good ones. 

Please join Dr. Jack Zenger and Dr. Joe Folkman to learn the answers to the following questions: 
• How does leadership drive profit? 
• How do organizations and leaders significantly increase profit opportunity? 
• What issues can leaders impact that will most effectively drive profit? 

You will also learn about these business outcomes, how they combine to create an overall profit result, and how leadership impacts each one: 
• Retention 
• Engagement 
• Recruitment 
• Customer Satisfaction 
• Image 
• Productivity 
• Innovation

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

 

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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Interest in helping leaders to become better coaches is at an all time high. Surveys show that employees want a great deal more coaching than they receive and we know that engaged employees are a key ingredient to creating a healthy business.

Our research shows that extraordinary coaches can be developed by following Zenger Folkman’s unique,  proven process.

In this fast-paced webcast Dr. Jack Zenger will present 6 concrete actions that will jump start any organization's coaching initiatives.

Set your organization on the right path to successful coaching! Join us to learn how.

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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Raise the bar on your leadership effectiveness!

Imagine an organization where everyone takes responsibility for achieving good results. An organization where people have a personal sense of ownership, and there is little finger-pointing when things go wrong.

If every leader were able to inspire accountability in others, it would not only better leverage leadership, but it would significantly increase bottom line results.

What can a leader do to create a greater sense of accountability in others?

Join Dr. Joseph Folkman to learn:

  • The 8 BEHAVIORS that increase accountability
  • How we can get better at inspiring and motivating
  • How to improve accountability within organizations

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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Join Joe Folkman for a look at the principles for turning feedback from others into personal and professional change.
 
Based on over 30 years of consulting with thousands of business leaders and professionals around the world, Joe will discuss how highly effective people use feedback differently than those less effective. Rather than focusing on the negatives feedback reveals, the most effective people focus instead on the positives feedback uncovers. They use feedback to discover their strengths and build upon them.
Joe will teach you the key principles for maximizing the value of the feedback you receive. You’ll learn:
  1. Why others are best at predicting your effectiveness
  2. How to understand, accept and prioritize feedback
  3. How to implement long-term actions that lead to real growth and change. 
  4. Why building on strengths works
  5. How to identify your “sweet spot” for change
  6. How to set a goal
  7. Why it is important to have a support system
  8. Much more!
“When you learn and put these principles to work in your professional life or organization, you’ll discover what a powerful and meaningful gift feedback can be.”    —Joe Folkman
 Packed with unique insights, fascinating research and Dr. Folkman’s signature humor, this is one presentation you won’t want to miss.

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.
To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.
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Innovation sets organizations apart from their competitors. But how do you cultivate innovation in leaders
and teams?

To find out, we conducted our own study. We began by collaborating with a highly respected organization in the telecommunications industry whose leaders scored well above average on most managerial competencies. We interviewed each one, together with their boss, and a number of their direct reports and peers. We then combined the results of these group interviews with 360-degree feedback we had about these individuals. The results were fascinating and gave us a list of behaviors that set this group apart as innovation leaders.

Please join Dr. Jack Zenger and Dr. Joe Folkman for a glimpse into what drives innovative behavior. The results of our research will be presented identifying the 10 distinctive behaviors that emerge for the most innovative leaders.

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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Today we will be broadcasting the keynote address presented by Dr. Jack Zenger and Dr. Joe Folkman at our Extraordinary Leadership Summit held in Park City, Utah on July 30th, 2014. Their speech is entitled “Secrets to Discovering Your Company’s Hidden Talent Pools.”

Corporate America is facing a management crisis. Sixty percent of companies face leadership shortages that impede their performance. Ten thousand baby boomers retire every day, and data predicts a 30% drop in available managers between 2009 and 2015.

Yet virtually every company has three forgotten resources that data reveals are largely untapped:

  1. Aspiring Women — they surpass men in many leadership skills
  2. Individual contributors — because they do not currently manage others, their potential is being overlooked
  3. Young managers, Gen Y – development efforts for these future leaders is beginning far too late and generally doesn’t begin until age 40

Focusing on these three forgotten groups would not only answer the talent gap, but according to scientific data would result in:

  • 4.8x higher profits
  • 70% higher engagement and productivity
  • 40% higher customer satisfaction
  • 50% less turnover

The solution is within your current organization. If you develop these forgotten groups, everyone wins.

This recording will show you how these often forgotten resources could be benefiting your organization in ways you may have completely overlooked.

To listen to past podcast episodes and view the notes from this episode, visit zengerfolkman.com/podcast

Enter our Monthly Book Drawing for Zenger Folkman podcast listeners.

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Leadership development experts Jack Zenger and Joe Folkman discuss "The Fatal Flaw with 360 Surveys" by Marcus Buckingham, Harvard Business Review Blog. 


This Episode's Questions
  • Does senior management’s effectiveness affect the effectiveness of line management? Would you say each level of management is the foundation for the tent poles of the lower level management?
  • How do we convince senior management that they need to listen to middle and front-line managers in order to improve processes and control rising costs?

1 Tip for Leaders at Full Strength: Jack and Joe will share one thing leaders can do today to increase their effectiveness to “full strength”. 

We’d love for you to experience our award-winning leadership workshops in a city near you. We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events
To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.
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Jack Zenger discusses his reactions to an article by Madeleine Blanchard, "Strengths, the Double-Edged Sword" (Chief Learning Officer Magazine)


Q&A - Jack answers your toughest questions:
  • I've heard that many organizations are dropping performance assessments in favor of ongoing developmental coaching. My organization is interested in doing this, but what are the elements needed to make sure the coaching initiative is successful?
  • As a leader, I don't have a lot of time to spend on developing multiple competencies. How can I prioritize my development to spend time on the competency that will make the most impact on my leadership effectiveness?

1 Tip for Leaders at Full Strength: Jack will share one thing leaders can do today to increase their effectiveness to “full strength”.  

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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