Zenger Folkman Leadership Podcast Get answers to today’s toughest leadership and development problems from thought leaders Jack Zenger and Joe Folkman!

What is the secret? What do leaders who are highly-skilled at delivering results and building positive relationships do that is different?

To find the answer, we analyzed our expansive database and discovered six "behavioral bridges" that differentiated these leaders. (A behavioral bridge is a capability that enables leaders to achieve both results and positive relationships.)

The frustration for many leaders is that an emphasis on one of these capabilites may negatively impact the other. For example: when leaders push too hard to deliver superior results, it can negatively impact their relationships with team members. Other leaders attempt to build a positive team environment, only to find that projects lag behind schedule and results suffer. These "behavior bridges" are the secret to skills that accomplish both outcomes.

Join Dr. Joe Folkman as he shares his exciting research findings and reveals these powerful behavioral bridges!

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Ryan Smith, Founder and Chief Executive Officer of Qualtrics, joins Dr. Jack Zenger and Dr. Joe Folkman in this edition of the Zenger Folkman podcast series to discuss the story of Qualtrics, a company started in his dad’s basement with a valuation of $2.5 billion 15 years later. Ryan tells the story of Qualtrics, its values, and what makes it unique.

Qualtrics is the world’s leading enterprise survey technology provider, serving more than 6,000 enterprises worldwide, including half of the Fortune 100, and 97 of the top 100 business schools. Qualtrics helps enterprises, academic institutions, and government agencies capture real-time customer, market, and employee insights that inform data-driven business decisions.

Download the free ebook for A 15-Year Overnight Success - From the Basement to $2.5 Billion (feat. Ryan Smith, CEO of Qualtrics).

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A few years ago when employees became dissatisfied with their organization they would quit and get another job. Today, with placement opportunities very low and unemployment extremely high, very few people opt to quit and leave. As a result something much worse is happening within organizations.  Employees “quit,” but they stay.  In the last year, overall job satisfaction in the U.S. has declined significantly. Employees feel stuck in their current jobs and their dissatisfaction with the organizations they work for increases.

However, not all organizations are experiencing these dismal results. A recent assessment of employee satisfaction by one of our clients showed a significant improvement over past years, though this company was not immune to the effects of the recession. Examination of the data showed 7 factors that created this positive increase in their satisfaction, even during the economy’s poorest times.

Visit zengerfolkman.com/podcast for more info

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