Zenger Folkman Leadership Podcast Get answers to today’s toughest leadership and development problems from thought leaders Jack Zenger and Joe Folkman!

Ryan Smith, Founder and Chief Executive Officer of Qualtrics, joins Dr. Jack Zenger and Dr. Joe Folkman in this edition of the Zenger Folkman podcast series to discuss the story of Qualtrics, a company started in his dad’s basement with a valuation of $2.5 billion 15 years later. Ryan tells the story of Qualtrics, its values, and what makes it unique.

Qualtrics is the world’s leading enterprise survey technology provider, serving more than 6,000 enterprises worldwide, including half of the Fortune 100, and 97 of the top 100 business schools. Qualtrics helps enterprises, academic institutions, and government agencies capture real-time customer, market, and employee insights that inform data-driven business decisions.

Download the free ebook for A 15-Year Overnight Success - From the Basement to $2.5 Billion (feat. Ryan Smith, CEO of Qualtrics).

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Jack Zenger shares six specific ways you can bring your personal development and your job closer together.

 

Visit zengerfolkman.com for more resources on this topic.

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A great deal of attention has been given to helping managers acquire better coaching skills. Organizations have earnestly sought to create a feedback-rich, coaching culture. However, are we forgetting or ignoring an important element of success in this endeavor?

The success of coaching hinges on the behavior of two people—not just one. Our research clearly shows that leaders who are resistant to, or uncomfortable with being coached are less likely to succeed. The quality of being coachable seems extremely important early in one’s career. This webinar will answer the questions:

  • What can and should be done for those who are the recipients of coaching?
  • What behaviors can be easily identified and practiced by virtually every leader to enhance their coachability?

Join Jack and Joe and special guest Kevin Wilde, Executive Leadership Fellow, Carlson School of Management, as they reveal the exciting findings of this recent study!

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A few years ago when employees became dissatisfied with their organization they would quit and get another job. Today, with placement opportunities very low and unemployment extremely high, very few people opt to quit and leave. As a result something much worse is happening within organizations.  Employees “quit,” but they stay.  In the last year, overall job satisfaction in the U.S. has declined significantly. Employees feel stuck in their current jobs and their dissatisfaction with the organizations they work for increases.

However, not all organizations are experiencing these dismal results. A recent assessment of employee satisfaction by one of our clients showed a significant improvement over past years, though this company was not immune to the effects of the recession. Examination of the data showed 7 factors that created this positive increase in their satisfaction, even during the economy’s poorest times.

Visit zengerfolkman.com/podcast for more info

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There is an oft-quoted statement from the 19th century moralist and historian Lord Acton that says, “Power corrupts and absolute power corrupts absolutely.” He was writing to a Bishop Mandell Creighton in the year 1887. The quotation goes on to say, “Great men are almost always bad men."

It is clear that the egregious acts of dishonesty executed by people who hold the most senior roles in their firm have destroyed careers and in many cases have destroyed entire organizations in their aftermath.

Unethical behavior is caused by the combination of several forces and by understanding these elements, organizations can take steps to prevent them.

In this presentation, Dr. Jack Zenger discusses these forces and gives ways that companies can ensure strong ethics in their leadership.

Read the "Ethics in Leadership - The 8 Rules to Prevent Misuse of Corporate Power" on Forbes.

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Dr. Joe Folkman was working with a small group of leaders from a high tech company with more than 60,000 total employees. This group of 30 were considered to be some of the highest potential leaders in the company. In the time he spent with these individuals, it was clear they were a select and impressive group.

He measured their effectiveness as leaders using our Extraordinary Leader 360 assessment and found that although all were considered high potential, not all were extraordinary leaders. Sometimes potential ratings come from experience, knowledge and expertise as opposed to leadership skills.

He also gathered data from each person on 25 attitude questions and found that five of the attitude questions correlated strongly with overall leadership effectiveness. Leaders who strongly agreed with these particular attitudes also had higher overall leadership effectiveness scores. As he looked through the items, he came to the conclusion it was possible their attitudes on these items may have influenced their effectiveness as leaders.

In this podcast, he describe these five attitudes in detail and gives some ideas on how to develop in these areas.

Read the "5 Attitudes That Define Great Leaders" on Forbes.

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Groundbreaking new research shows that most managers have some mistaken beliefs about the best kind of feedback to give their subordinates. Many favor giving negative or corrective feedback, believing that it does more good and has a lasting effect.

More than 1/3 of leaders avoid giving positive feedback, apparently believing that it doesn’t do that much good. They agree that it is easier to give, but still they avoid giving compliments and kudos to subordinates and colleagues.

Perhaps it starts with the perception that the really good managers are the tough graders, who are not afraid to tell people what’s wrong. Possibly they believe that giving people positive feedback will encourage a subordinate to let up or coast. Maybe they are emulating their prior bosses who gave little praise, but who pointed out any mistakes or weaknesses. Some may believe it a sign of weakness to praise subordinates. Finally, unfortunately, maybe many leaders just don’t know how to do it.

However, recent research exposes many vital reasons why positive feedback is extremely important and should not be neglected. Data analysis provides some surprising, and counter-intuitive data. Join Jack and Joe as they reveal the exciting findings of this recent study!

Visit zengerfolkman.com/podcast

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In this edition of the Zenger Folkman podcasts series, Cheryl Snapp Conner turns the table and interviews Dr. Jack Zenger and Dr. Joe Folkman to discuss their new book, Speed: How Leaders Accelerate Successful Execution and the upcoming Zenger Folkman Speed workshops.

Cheryl Snapp Conner is a columnist, author, and speaker. She writes ongoing columns on business communications for Forbes and Inc. and authored the Forbes eBook, Beyond PR: Communicate Like a Champ in the Digital Age.

Download the eBook for "Insights on Speed and Quality"

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In the last year many clients have taken a serious look at their performance management systems. Ask any manager or employee about their opinion of the performance review process and you will rarely hear any positive comments.

In this presentation, Jack and Joe are joined by Maria Brennan and Crystal Zuckerman, both Directors of Human Resources at Celgene, to share what they have done to redefine performance management in their organization.

While each organization will come to differing processes and systems, we will answer the question: “What are the few fundamental elements that are critical to make any performance management process successful?”

Watch the video recording of the entire webinar.

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In the last year many clients have taken a serious look at their performance management systems. Ask any manager or employee about their opinion of the performance review process and you will rarely hear any positive comments.

In this podcast, we share the results of our own research and analysis about revamping performance management.

While each organization will come to differing processes and systems, we will answer the question: “What are the few fundamental elements that are critical to make any performance management process successful?”

To watch the video recording of the entire webinar and listen to past podcast episodes, visit zengerfolkman.com/podcast.

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In today’s episode, Steffen Maier, co-founder and Chief Marketing Officer of Impraise, joins Dr. Jack Zenger in this edition of the Zenger Folkman podcast series to discuss continuous feedback, its relationship to pay, and how it can replace annual performance reviews to open learning and development opportunities for individuals and help define their career paths.

Download "The Power of Continuous Feedback" eBook.

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Over the past few decades there has been a dramatic increase in the pace of daily activities. In order to stay competitive and profitable, companies and their leaders have looked for ways to get products to market faster, make changes quicker, and be on top of the latest information.

But will working faster cause errors and poor quality?

To research this, we wanted to study people who preferred a faster pace but also had a quality focus. We looked at 360-degree assessments on 75,000 leaders. We identified a group of leaders who scored in the top quartile on both speed and quality and compared this group to all other leaders in the database to discover:

  • What were the highly differentiating behaviors of leaders who were rated as having high levels of both speed and quality?
  • What did they do that other leaders did not?

The results of our analysis isolated seven unique factors that identify what it takes to combine these two seemingly contradictory yet critical leadership goals.

Join Jack and Joe as they reveal the key behaviors that leaders who are the best at both speed and quality possess.

Visit http://zengerfolkman.com/podcast-ep-83-the-tango-of-speed-and-quality-the-key-to-achieving-both to view the slides to this episode.

 

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Whitney Johnson, one of the world’s most influential management thinkers, joins Dr. Jack Zenger in this edition of the Zenger Folkman podcast series to discuss personal disruption and how it affects corporate innovation. Johnson was a finalist for the Top Thinkers on Talent at the biennial Thinkers50 ceremony in London.

She co-founded Rose Park Advisors, alongside Clayton Christensen, professor at the Harvard Business School. She is a frequent contributor to and writer for the Harvard Business Review and is a LinkedInfluencer.

Johnson is the author of the critically acclaimed book Disrupt Yourself: Putting the Power of Disruptive Innovation to Work and Dare, Dream, Do: Remarkable Things Happen When You Dare to Dream.

Download the eBook for "Chutes and Ladders: Driving Corporate Innovation through Personal Disruption."

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360-degree assessments have become a common practice today. In fact, 85% of Fortune 500 organizations use multi-rater feedback (360s) as the backbone of their leadership development programs. Why are these assessments so important? Because leaders receive information that they would otherwise never receive.

There are hosts of 360s on the market today and not all are equal. There may be similarities but there are also some major differences. So, when choosing a tool, what should you look for? What are the most important components in a 360?

During this webinar, Dr. Jack Zenger and Dr. Joe Folkman discuss the 11 components of a “Best of Class” 360 Assessment. Participants will:

  • Learn what the 11 components are.
  • Receive a brief explanation of each of these 11 features & benefits.
  • Learn how the competencies and items were empirically derived.
  • See a response scale that avoids a false positive.
  • Review and compare scores to a high standard (75th and 90th percentile norms).
  • See how a leader’s current impact on direct reports is measured.
  • Identify the competencies that are most important.
  • Learn and understand our unique strengths-based emphasis.

Visit zengerfolkman.com/podcast to find the slides for this podcast.

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In this special video presentation, Joe Folkman discusses communication and the importance of telling, asking, and listening. To view the full webinar for "8 Critical Behaviors That Leverage Accountability," visit zengerfolkman.com/webinars.

Watch Now:

Raise the bar on your leadership effectiveness! Imagine an organization where everyone takes responsibility for achieving good results. An organization where people have a personal sense of ownership, and there is little finger-pointing when things go wrong. If every leader were able to inspire accountability in others, it would not only better leverage leadership, but it would significantly increase bottom line results. What can a leader do to create a greater sense of accountability in others? Join Dr. Joe Folkman tomorrow to learn:

  • The 8 BEHAVIORS that increase accountability.
  • How we can get better at inspiring and motivating.
  • How to improve accountability within organizations.

Visit http://zengerfolkman.com/podcast/.

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Dr. Susan David (PhD), psychologist on faculty at the Harvard Medical School, co-founder and co-director of the Harvard/McLean Institute of Coaching, and CEO of Evidence Based Psychology, joins Dr. Jack Zenger and Dr. Joe Folkman in this edition of the Zenger Folkman podcast series.

Dr. David has worked with senior leadership of hundreds of organizations, including the United Nations, Ernst & Young, and The World Economic Forum. Her work has been featured in numerous publications, including the Harvard Business Review, Time, Fast Company, and The Wall Street Journal. An in-demand speaker and advisor, she is the author of Emotional Agility: Get Unstuck, Embrace Change, and Thrive in Work and Life.

Download the eBook for "Emotional Agility - Master Challenges Without Getting Derailed"

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David Williams, Chief Executive Officer of Fishbowl, joins Dr. Jack Zenger and Dr. Joe Folkman in this edition of the Zenger Folkman podcast series to discuss a variety of topics, including the characteristics of great leaders, the types of leadership that are important during different phases of a company, working with the millennial generation, identifying high-potentials, and how to truly be in the people business.

Fishbowl offers asset-tracking software for large enterprises and provides the #1 requested manufacturing and warehouse management solutions for QuickBooks. Fishbowl has had extraordinary growth and has achieved numerous awards under David’s leadership, including positions on the Inc. 500 Fastest Growing Private Companies and the Deloitte Fast 500 lists.

David served as an executive with Covey Leadership and worked closely with its management team and Stephen R. Covey. David authored the book The 7 Non-Negotiables of Winning: Tying Soft Traits to Hard Results. An industry thought-leader, David has written numerous articles about character-based leadership.

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Conventional wisdom says that Millennials, when immersed in the workplace, prefer positive feedback. However a recent study conducted by Zenger Folkman, proves that it is not true. In fact, quite the opposite is true.

“Hit Me With Your Best Shot!”

When Millennials were asked, 80% said they preferred to receive negative or corrective feedback. Only 20% said they preferred positive or reinforcing feedback.Join Dr. Jack Zenger and Dr. Joe Folkman for a fascinating look at the research findings from this study and how they impact the careers and development for this group.

Jack and Joe will answer the questions:
  • What demographic/workplace groups have the greatest need for corrective feedback?
  • Why do people both dread and desire corrective feedback?
  • How can employees and managers develop practices which promote the exchange of feedback?

Download the slides for "Giving Feedback to Millennials"

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50 years ago, management theorists had an expansive view of the role of general managers. Management skills were believed to be infinitely portable and the General Manager did not need to possess a deep understanding of the technology of the business to be considered effective.

Does that still hold true? Can a leader with low levels of technical or financial acumen in a particular business be successful today? 

To answer that question we looked at a dataset of over 57,000 leaders and measured their technical and financial acumen.The results? Join us to learn:
  • How they were perceived as leaders in general
  • The impact of acumen on top managers
  • Why senior leaders in an organization need technical depth and knowledge to be effective

“Business acumen won’t automatically make you, or anyone else, a great business leader; but without it you will never become one.”— Kevin Cope, Founder and CEO of Acumen LearningDownload the Handout Slides for "Importance of Building Technical and Financial Acumen"

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February 18, 2016  

Bonnie St. John, Paralympic medalist and leadership consultant, joins Jack Zenger in this installment of the Zenger Folkman Leadership Podcast series. She discusses her thoughts on promoting women, people from different cultures, and young people to leadership positions and the value of resilience—on the slalom course and in business. 

Bonnie St. John graduated Magna Cum Laude from Harvard University, was awarded a Rhodes scholarship in Economics, and received a graduate degree from Oxford University. She worked in the Clinton Whitehouse, is the author of six books, and provides leadership consulting and keynote presentations for a variety of organizations, including Fortune 500 companies. 
Bonnie is also a Paralympic medalist who lost her right leg at the age of five due to a rare congenital condition. Bonnie made her mark in the 1984 Paralympics as the second-fastest female amputee skier in the world and the world’s first African-American ski medalist.
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As we are in the midst of cold and flu season Zenger Folkman has made a startling discovery, “Leadership is as contagious as the flu!” 

Join Dr. Jack Zenger and Dr. Joe Folkman as they present their latest research documenting how a leaders' effectiveness impacts multiple levels of the organization. Discover why it is so important that leaders at all levels— especially top executives—pursue the ongoing practice of personal development. 
You’ll learn:

  • Leadership contagion—the trickle down impact that leadership behavior has on several levels below
  • How leadership skills directly impact key business outcomes negatively and positively
  • The effect leadership has on customer satisfaction, turnover, sales, revenue, and profitability
  • The 4 elements for a world class executive development process

Jack and Joe will also share the challenge they took on to create a learning and development experience for executives that would significantly increase the probability of change and improvement. 

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Frances Hesselbein, founding President of the Frances Hesselbein Leadership Institute, formerly known as the Peter Drucker Foundation for Nonprofit Management,joins Jack Zenger in this installment of the Zenger Folkman Leadership Podcast series. 

They discuss The Five Most Important Questions: Enduring Wisdom for Today’s Leaders, which she co-authored with Peter Drucker and Joan Snyder Kuhl. 

Frances served as CEO of the Girl Scouts of the USA and was awarded the Presidential Medal of Freedom by President Bill Clinton. She is the author of many books, including My Life in Leadership, Hesselbein on Leadership, and More Hesselbein on Leadership. She is the co-editor of numerous books, including Be, Know, Do: Leadership the Army Way and is the Editor-in-Chief of the award-winning journal, Leader to Leader

Peter Drucker once remarked that Frances was the most effective executive with whom he had ever worked. 
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December 2, 2015  

Our research with thousands of leaders confirms that The Single Most Powerful Leadership Competency is INSPIRING AND MOTIVATING OTHERS! 

 Say the words 'Great Leader' and what comes into your mind? It's probably hard to describe, but with most great leaders you "know it when you see it." So, does this mean that great leadership is simply something people are born with or is it something that can be learned? 
After conducting thousands of surveys with leaders across many different industries, we've identified the most important attribute of any great leader—that of inspiring and motivating others. We believe that if developed, this key competency, more than any other, will help leaders and managers become more effective and drive great business results. 
In this episode, we'll explain the research that led to our conclusions about this extremely important competency, along with practical steps for every leader to become more inspiring. After all, we believe that every leader can learn to inspire others and drive real, positive business outcomes.
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In today’s special bonus episode, we present Bill Huffaker’s address, “Driving Cultural Change at General Motors,” recorded live from our 2015 Extraordinary Leadership Summit held in July.

Bill is an expert in Talent Management and Talent Acquisition. He is passionate about creating forward-thinking talent strategies that drive organizational culture change to better support people doing their best work. Always the driver and never the passenger, Bill has achieved results in a variety of high-profile, global companies that are in rapid transition. 

Bill joined General Motors in November 2012 and is the head of Global Talent Management and Talent Acquisition. Based in Detroit, Michigan, Bill ensures that GM has a robust talent pipeline to meet the current and future business demands for talent at all levels in the Company.  Previously, Bill was with Google in Mountain View, California, where he led the global career development team. Bill was also a Director, Professional Career Development, at Microsoft in Redmond, Washington and was the Head of Talent Planning at Visa in San Francisco. 

Bill holds a Ph.D. and Master’s in Human and Organizational Systems and a Master’s in Industrial/Organizational Psychology. He and his spouse, Darin Severns, live in Birmingham, Michigan with their two dogs, Minnie and Canyon.

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.



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Today’s episode is a conversation with Dr. Jack Zenger and Dr. Vicki Whiting

Vicki is a business professor at Westminster College and an authority on leadership development. She will share valuable insights in leadership and stories from her distinguished career.

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

 

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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In this special episode, Dr. Michael Arena, who recently published an article in Talent Quarterly, joins Dr. Jack Zenger to discuss methods and strategies to help identify and select talent.

Michael is the Chief Talent Scout at General Motors and an experienced executive and researcher in the areas of leadership, innovation, and transformation. He is responsible for enterprise talent management, strategic workforce analytics, talent acquisition, leadership development, and global learning.


We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.


To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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This episode is a conversation with Dr. Jack Zenger and Dr. Matthew Holland.

Matthew is the President of Utah Valley University and the author of the book, “Bonds of Affection: Civic Charity and the Making of America.” He will discuss his views on the importance of having strong leaders at all levels in both the academic and corporate world as well as sharing lessons he’s learned throughout his career.

Download a free copy of the eBook for this episode: "Leadership Lessons from Academia".

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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Ask 100 people if they have good common sense and more than 95% will tell you they do. Similarly, if you ask 100 managers if they are good coaches the number may be lower, than 95%, but not by much. The managers we talk to assume that if they are a good manager, being a good coach is like your shadow on a sunny day. It just naturally follows.

Today, more and more top executives expect their managers to coach their subordinates. One newly appointed CEO of one of the nation’s largest banks announced that he expected managers in that company to spend more than one-half of their time coaching subordinates.

Why? The empirical evidence is clear. Effective coaching makes a difference in employee commitment and engagement, productivity, retention, customer relationships, and how the upper levels of leadership are perceived.

Please join Jack and Joe to learn how to become a better coach. You are also invited to participate in our Coaching Attributes and Perspectives Assessment at no cost. This self assessment will help you see how you compare to the scores of outstanding business coaches. It will measure:

  • how strong your collaboration and directive skills are
  • how prone you are to giving advice
  • how effective you are at enabling other people to discover answers for themselves
  • how apt you are to exert your expertise and treat everyone as equals

Download the slides for this episode

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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In this episode, Jack and Joe interview Jason Garner. Jason is formerly the CEO of Global Music at Live Nation and was once named one of the top 20 highest paid CEOs under age 40 by Fortune Magazine.

Despite tremendous success in the business world, the death of his mother caused Jason to reevaluate his priorities and give up his fast paced executive life in order to find balance. With his new career path, he focuses his body, mind and spirit by practicing yoga and mediating daily. He recently wrote about his journey in the book “And I Breathed: My Journey from a life of matter to a life that matters.”

During the podcast, Jason discusses:

  • Having the courage to re-invent yourself
  • Getting started on the things you are passionate about
  • Building confident and avoiding fear
  • Prioritizing what's important in life and balancing it with your career

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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We are often asked, “What is the one thing a person ought to do to be a better leader and have a more successful career?”

While it is difficult to narrow down the list to just one thing, there is one that seems to surface over and over again in our research. That one thing is having the ability to ask for and respond to feedback from others. When we look at 360 survey data we can see an absolute correlation between the ability to ask for feedback and the overall effectiveness of leaders.

In a new study we have been conducting, we have also discovered that employees want feedback. Positive feedback is welcome—but they also want the negative or corrective feedback most leaders are hesitant to give. Employees want it, Leaders hate to give it.

In this episode, Jack Zenger and Joe Folkman explore this fascinating topic. They’ll share new research about both asking for and giving feedback, and you will learn how to get better at doing both!

Unequivocally, the ability to GIVE feedback and the ability to RECEIVE feedback are essential to being an effective leader today.

Complimentary Feedback Assessment: Participate in our Feedback Practices & Perceptions Assessment at no cost. This self-assessment will measure your desire for giving and receiving positive and negative feedback. It also measures your overall feelings of self-confidence, since that trait correlates strongly with the desire to give and receive feedback.

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.



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Jack Zenger interviews Michelle McQuaid, a renowned speaker and thought leader in the strengths-based movement. 

Michelle has presented to and taught at hundreds of events, seminars, and workshops - including at Happiness & Its Causes, IBM, The Wharton Business School, and more. Her work and experience has been featured in Forbes, the Harvard Business Review, the Wall Street Journal, Huffington Post, Boss Magazine, The Age, Women's Agenda, Wellbeing Magazine and more. 

Michelle is the author of several books, including “Your Strengths Blueprint: How to be Engaged, Energized and Happy at Work.” She holds a master’s degree from the University of Pennsylvania in Applied Positive Psychology and is currently completing a PhD.

In this episode, she shares her latest research in the field of training and development as well as personal stories from her career.

Jack and Michelle will also discuss topics such as:
  • What is a strength?
  • Are people accurate judges of their own strengths?
  • How do you help people develop their strengths?

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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Business is moving increasingly faster and to keep up, leaders at all levels need to know how to pick up the pace. Easy to say.... But is there truly a correlation between speed and leadership effectiveness?

In a word, yes!

We don’t need to do everything faster, but for many activities speed can significantly improve effectiveness and the motivation of individuals. It’s interesting how often our pace affects our attitude. Let’s face it – slow is often boring. Think about people you have worked with who had a tendency to move quickly and keep things going at a fast clip, versus those who were more ponderous as they ensured everything was completed and finished. Yes, too much speed can leave participants feeling rushed and frazzled. But if your company’s energy is lagging, maybe it’s time to consider upping the pace.

Join us to learn the eight skills possessed by leaders who are perceived as “fast” and “highly effective.”

Complimentary Pace Assessment: This self-assessment will measure the pace at which you prefer to work, and the results will compare your speed to others. The assessment will measure situations such as: 

• Are you more concerned about making mistakes or moving too slowly? 
• Do you tend to make decisions quickly or consider multiple alternatives? 
• Do you assume when starting a project that it will finish on time or be late?
Take the Pace Assessment

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.


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As CEO of Steiner Sports Marketing, Brandon has worked with some of the greatest athletes, coaches and managers in the industry, including key partnerships with the New York Yankees, Deter Jeter, Payton Manning, Eli Manning and many others. He is the author of “The Business Playbook: Leadership Lessons From the World of Sports” and host of the TV series, “The Hook-up.”

In this interview, Brandon will share stories from his career and insights into how great leadership principles are reflected in the world of athletics.

The e-book for this episode will be available shortly.

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.


To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.


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Imagine your workplace filled with curious, creative, committed employees. People who take initiative, who are fearless decision makers, who “own” their work.

Set your organization on the right path to successful coaching!

We have combined research with the latest findings from the worlds of psychology, adult development, and systems theory to map out the real science behind effective coaching. The results are practical, evidence-based, and can be applied in any type of business.

Join us to learn how to affect dramatic changes to your organization including: increased productivity, high-energy company culture, dynamic supervisor/employee relationships, creative problem solving, greater risk taking, heightened innovation, and higher levels of customer service and satisfaction.

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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In this episode, Jack and Joe interview leadership expert Sandy Ogg. Sandy will share his thoughts on leadership; including stories from his career and insights into how leaders can create value for their organizations.


They will discuss such topics as:
  • Interdependence – Should companies centralize or de-centralize their structure?
  • Initiatives – think big, start small
  • What are the handful of things that can make the big difference?
  • The scariest resource in any organization is energy level of CEO
Sandy is an Operating Partner with the Blackstone Group. His previous roles include Chief Human Resources Officer at Unilever as well as key roles with Motorolla, the US Coast Guard, and The Center for Leadership Studies.

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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Most of us intuitively know that leadership affects the bottom line. Through our Extraordinary Leader research we have discovered what it takes to develop extraordinary leaders and confirmed that it is possible to measure leadership in dollars. In simple terms, good leaders create more economic value than poor leaders and extraordinary leaders create far more value than good ones. 

Please join Dr. Jack Zenger and Dr. Joe Folkman to learn the answers to the following questions: 
• How does leadership drive profit? 
• How do organizations and leaders significantly increase profit opportunity? 
• What issues can leaders impact that will most effectively drive profit? 

You will also learn about these business outcomes, how they combine to create an overall profit result, and how leadership impacts each one: 
• Retention 
• Engagement 
• Recruitment 
• Customer Satisfaction 
• Image 
• Productivity 
• Innovation

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

 

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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Interest in helping leaders to become better coaches is at an all time high. Surveys show that employees want a great deal more coaching than they receive and we know that engaged employees are a key ingredient to creating a healthy business.

Our research shows that extraordinary coaches can be developed by following Zenger Folkman’s unique,  proven process.

In this fast-paced webcast Dr. Jack Zenger will present 6 concrete actions that will jump start any organization's coaching initiatives.

Set your organization on the right path to successful coaching! Join us to learn how.

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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Raise the bar on your leadership effectiveness!

Imagine an organization where everyone takes responsibility for achieving good results. An organization where people have a personal sense of ownership, and there is little finger-pointing when things go wrong.

If every leader were able to inspire accountability in others, it would not only better leverage leadership, but it would significantly increase bottom line results.

What can a leader do to create a greater sense of accountability in others?

Join Dr. Joseph Folkman to learn:

  • The 8 BEHAVIORS that increase accountability
  • How we can get better at inspiring and motivating
  • How to improve accountability within organizations

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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Join Joe Folkman for a look at the principles for turning feedback from others into personal and professional change.
 
Based on over 30 years of consulting with thousands of business leaders and professionals around the world, Joe will discuss how highly effective people use feedback differently than those less effective. Rather than focusing on the negatives feedback reveals, the most effective people focus instead on the positives feedback uncovers. They use feedback to discover their strengths and build upon them.
Joe will teach you the key principles for maximizing the value of the feedback you receive. You’ll learn:
  1. Why others are best at predicting your effectiveness
  2. How to understand, accept and prioritize feedback
  3. How to implement long-term actions that lead to real growth and change. 
  4. Why building on strengths works
  5. How to identify your “sweet spot” for change
  6. How to set a goal
  7. Why it is important to have a support system
  8. Much more!
“When you learn and put these principles to work in your professional life or organization, you’ll discover what a powerful and meaningful gift feedback can be.”    —Joe Folkman
 Packed with unique insights, fascinating research and Dr. Folkman’s signature humor, this is one presentation you won’t want to miss.

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.
To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.
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Innovation sets organizations apart from their competitors. But how do you cultivate innovation in leaders
and teams?

To find out, we conducted our own study. We began by collaborating with a highly respected organization in the telecommunications industry whose leaders scored well above average on most managerial competencies. We interviewed each one, together with their boss, and a number of their direct reports and peers. We then combined the results of these group interviews with 360-degree feedback we had about these individuals. The results were fascinating and gave us a list of behaviors that set this group apart as innovation leaders.

Please join Dr. Jack Zenger and Dr. Joe Folkman for a glimpse into what drives innovative behavior. The results of our research will be presented identifying the 10 distinctive behaviors that emerge for the most innovative leaders.

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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Today we will be broadcasting the keynote address presented by Dr. Jack Zenger and Dr. Joe Folkman at our Extraordinary Leadership Summit held in Park City, Utah on July 30th, 2014. Their speech is entitled “Secrets to Discovering Your Company’s Hidden Talent Pools.”

Corporate America is facing a management crisis. Sixty percent of companies face leadership shortages that impede their performance. Ten thousand baby boomers retire every day, and data predicts a 30% drop in available managers between 2009 and 2015.

Yet virtually every company has three forgotten resources that data reveals are largely untapped:

  1. Aspiring Women — they surpass men in many leadership skills
  2. Individual contributors — because they do not currently manage others, their potential is being overlooked
  3. Young managers, Gen Y – development efforts for these future leaders is beginning far too late and generally doesn’t begin until age 40

Focusing on these three forgotten groups would not only answer the talent gap, but according to scientific data would result in:

  • 4.8x higher profits
  • 70% higher engagement and productivity
  • 40% higher customer satisfaction
  • 50% less turnover

The solution is within your current organization. If you develop these forgotten groups, everyone wins.

This recording will show you how these often forgotten resources could be benefiting your organization in ways you may have completely overlooked.

To listen to past podcast episodes and view the notes from this episode, visit zengerfolkman.com/podcast

Enter our Monthly Book Drawing for Zenger Folkman podcast listeners.

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Leadership development experts Jack Zenger and Joe Folkman discuss "The Fatal Flaw with 360 Surveys" by Marcus Buckingham, Harvard Business Review Blog. 


This Episode's Questions
  • Does senior management’s effectiveness affect the effectiveness of line management? Would you say each level of management is the foundation for the tent poles of the lower level management?
  • How do we convince senior management that they need to listen to middle and front-line managers in order to improve processes and control rising costs?

1 Tip for Leaders at Full Strength: Jack and Joe will share one thing leaders can do today to increase their effectiveness to “full strength”. 

We’d love for you to experience our award-winning leadership workshops in a city near you. We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events
To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.
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Jack Zenger discusses his reactions to an article by Madeleine Blanchard, "Strengths, the Double-Edged Sword" (Chief Learning Officer Magazine)


Q&A - Jack answers your toughest questions:
  • I've heard that many organizations are dropping performance assessments in favor of ongoing developmental coaching. My organization is interested in doing this, but what are the elements needed to make sure the coaching initiative is successful?
  • As a leader, I don't have a lot of time to spend on developing multiple competencies. How can I prioritize my development to spend time on the competency that will make the most impact on my leadership effectiveness?

1 Tip for Leaders at Full Strength: Jack will share one thing leaders can do today to increase their effectiveness to “full strength”.  

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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September 20, 2011  

In this very special episode, Scott Edinger and Barbara Steel discuss Zenger Folkman's recent article on the cover of the October 2011 issue of Harvard Business Review, "Making Yourself Indispensable."

Author of the article, Scott Edinger, will read actual excerpts from the HBR article and we'll get Scott and Barbara to expound on the material. They'll touch on the following topics:

  • Why developing strengths is more important than fixing weaknesses
  • How using "Competency Companions" can help leaders build strengths
  • The non-linear process for developing strengths
  • The best way to identify your strengths
  • How developing strengths makes you "indispensable"
  • Can you take a strength too far?

To learn the competency companions for a strength you'd like to develop, visit www.zengerfolkman.com/hbr

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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August 16, 2011  

Scott Edinger and Barbara Steel discuss an article by Lorri Freifeld entitled "Why Cash Doesn't Motivate" by (Training Magazine July 2011). 


Questions Discussed:
  • How can a structured leadership development program that encompasses management and non-management staff be developed and run effectively in a sales organization?
  • We are considering implementing a leadership development 360 process in our organization, but want to ensure that development goals are set and achieved. What can an organization do to help increase the sustainability of a development initiative?

1 Tip for Leaders at Full Strength: Scott and Barbara share one thing leaders can do today to increase their effectiveness to “full strength”. 

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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May 25, 2011  

Jack Zenger discusses a recent article, Leadership Development: What's Evaluation Got to Do With It?; by Lisa Gabel, Kate Harker, and Ethan Sanders, T+D Magazine March 2011

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Questions Discussed
  1. How do you get managers to engage in “management by walking around” when they are from another culture, such as Finnish, where this is not a normal practice?
  2. Is it appropriate to push for innovation and creativity (for high engagement) in a highly regulated, procedure bound, system bound (i.e. Nuclear Power Electric Utility) and if so, how?

1 Tip for Leaders at Full Strength: Jack shares one thing leaders can do today to increase their effectiveness to full strength.

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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March 8, 2011  

Jack Zenger and Joe Folkman discuss the recent article, Are You a Good Boss or a Great One?; by Linda Hill & Kent Lineback, Harvard Business Review Jan/Feb 2011 


Questions Discussed:
  1. I've read that since the Baby Boomers are postponing retirement due to the bad economy, now is a good time to leverage them as senior mentors in leadership development programs. What is one way I could implement this idea, and quickly, before the economy turns around?
  2. Based on your recent press release, turnover will be high once the job market starts opening up again. What can we do to help our employees be more engaged and committed to our organization and keep them when jobs become more readily available?

1 Tip for Leaders at Full Strength: Jack and Joe each share one thing leaders can do today to increase their effectiveness to “full strength”. 

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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February 8, 2011  

Jack Zenger and Joe Folkman discuss the article Learning from Each Other; by Randy Emelo, Chief Learning Officer Magazine Nov 2010

Questions Discussed:

  1. You've done a lot of research on what constitutes great leadership. Doesn't a leader have to believe in great leadership before s/he can become great? If so, how can an organization help its leaders embrace the value of great leadership?
  2. What are some ways leaders can motivate employees in a company culture where there is low engagement and high resistance to change?

1 Tip for Leaders at Full Strength: Jack and Joe each share one thing leaders can do today to increase their effectiveness to “full strength”.

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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January 12, 2011  

Jack Zenger and Joe Folkman discuss the article You Have to Lead from Everywhere; an interview with Admiral Thad Allen by Scott Berinato, Harvard Business Review.

Questions Discussed:

  1. Please give us ten reasons why authoritarian, dictatorial leadership does not work.
  2. In our organization the leadership development program is a highly selective process that is limited to individuals selected by senior management, thereby leaving out most individuals. In your recent blog post on the Leadership Ceiling, you talk about how leadership has to improve at all levels to bring up an organization. What can an organization do to help even individual contributors become better leaders?

1 Tip for Leaders at Full Strength: Jack and Joe each share one thing leaders can do today to increase their effectiveness to “full strength”.

We’d love for you to experience our award-winning leadership workshops in a city near you.  We also invite you to join us for our monthly webinars. To learn more, visit zengerfolkman.com/events.

To listen to past podcast episodes and view the notes for this episode, visit zengerfolkman.com/podcast. There you can also enter our monthly book contest.

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